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Privacy Policy

At ATOER, we are committed to protecting your personal data and ensuring transparency in how we collect, process, and use your information. This policy outlines our approach in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. Please read this document carefully to understand your rights and how your data is handled when using our services.

Data We Collect

We collect and process the following personal data:

• **Personal Identification Data**: Full name, postal address, email, phone number, and IP address.
• **Financial Data**: Payment information such as credit card numbers, PayPal details, and other payment-related data used for transactions.
• **Technical Data**: Browser type, device details, login data, time zone, and other metadata collected via cookies.
• **Usage Data**: Information about how you interact with our website and services (e.g., pages visited, services purchased).
• **Marketing and Communication Data**: Preferences for receiving marketing from us and communication preferences.

Legal Basis for Processing Personal Data

In compliance with GDPR, we only process personal data where we have a legal basis to do so. The lawful grounds for processing may include:

• **Consent**: When you give us clear consent to process your data for specific purposes (e.g., newsletters).
• **Contractual Necessity**: When processing is necessary to provide the products or services you request (e.g., VPS or dedicated server services).
• **Legal Obligation**: When we are required by law to collect and store certain personal data (e.g., tax or billing records).
• **Legitimate Interest**: When processing is necessary for our legitimate business interests (e.g., to improve our website performance or ensure security), as long as these do not override your rights.

International Data Transfers

As a global company, your data may be processed outside the country in which you reside, including in countries that may not provide the same level of protection as the EU. However, we ensure that any international transfer of personal data is subject to adequate safeguards, such as the use of the European Commission's Standard Contractual Clauses (SCCs), to protect your data in compliance with GDPR.

Data Retention

We only retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. In general:

• Transaction records are kept for up to 7 years to comply with tax regulations.
• Personal identification and usage data may be retained until your account is closed, after which it will be deleted, unless retention is necessary for legal reasons.
• Data related to marketing consent is retained until you opt-out or request erasure.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You have the right to correct inaccurate or incomplete data.
• Right to Erasure: Also known as the "right to be forgotten," you can request the deletion of your data under certain conditions.
• Right to Restrict Processing: You can request to limit the processing of your data in specific cases.
• Right to Data Portability: You can request to transfer your data to another service provider.
• Right to Object: You can object to the processing of your data for direct marketing purposes or on grounds related to your particular situation.
• Right to Withdraw Consent: If processing is based on your consent, you can withdraw your consent at any time.

To exercise any of these rights, you can contact us at [email protected]. We will respond within one month, as required by law.

Data Security

We take appropriate technical and organizational measures to ensure the security of your personal data, including encryption, access controls, and regular security audits. All transactions and personal data are encrypted using SSL technology, and access to sensitive data is restricted to authorized personnel only.

Third-Party Data Sharing and Processors

We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors, domain registrars, and server hosting providers. These parties are contractually bound to protect your data and may only process it under our instructions.

Automated Decision-Making and Profiling

We do not use automated decision-making processes, including profiling, that have legal or similarly significant effects on you. If this changes in the future, we will notify you and provide a clear way to opt-out.

Cookies

We use cookies to track user activity and improve website functionality. Cookies also allow us to remember your preferences and offer personalized experiences. You can manage your cookie preferences in your browser settings, but disabling cookies may impact certain website features.

Updates to This Privacy Policy

We regularly review and update this policy to ensure compliance with applicable laws. Any changes will be posted on this page, and significant updates will be communicated via email or directly through our services. The most recent update was made on 09/07/2024.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

• Email: [email protected]
• Phone: +1 5303009992
• Address: ATOER, 1942 BROADWAY ST STE 314C, BOULDER, CO 80302